Job Description
Join Our Team at Our Exclusive Hiring Event!
We are currently hosting a local hiring event in Washington DC to find passionate individuals to join our high-performing customer service team. Whether you are looking for a fresh start or a career move, we offer competitive pay and comprehensive benefits.
Why Apply?
- Competitive hourly rate ($18.00 - $24.00)
- Health, Dental, and Vision Insurance
- Paid Training and Mentorship Programs
- Flexible Shift Options
Responsibilities
- Manage inbound and outbound customer inquiries via phone and email.
- Resolve customer issues efficiently while maintaining a professional demeanor.
- Accurately document customer interactions and account information.
- Collaborate with team leads to improve service metrics and customer satisfaction scores.
- Adhere to all company policies, scripts, and quality assurance standards.
Qualifications
- High School Diploma or GED equivalent required.
- Previous call center or customer service experience is a plus but not mandatory.
- Excellent verbal communication and active listening skills.
- Basic computer proficiency and ability to navigate CRM software.
- Ability to work in a fast-paced, high-volume environment.