Job Description
Join our award-winning customer experience team in Oklahoma City! Innovate Solutions Inc. is seeking passionate Customer Service Representatives to deliver exceptional support at our exclusive hiring event. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with technical teams to resolve complex issues
- Meet/exceed quality and productivity metrics
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional communication and problem-solving skills
- Proficiency with CRM software (e.g., Salesforce)
- Ability to work flexible hours including weekends
- Positive attitude under pressure