Job Description
Join our dynamic team as a Local Customer Service Representative in Louisville, KY! We're urgently hiring passionate individuals to deliver exceptional service to our community. This is your chance to make a real impact while growing your career in a supportive environment. Our competitive compensation package includes hourly pay plus benefits. Don't miss this opportunity to join a company that values your skills and invests in your future!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with empathy and professionalism
- Resolve customer issues using problem-solving techniques and company resources
- Update customer records in our CRM system with accurate information
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Identify opportunities for process improvements
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience preferred
- Strong communication and interpersonal skills
- Ability to navigate multiple software systems simultaneously
- Proven problem-solving abilities
- Flexibility to work evenings and weekends as needed
- Positive attitude and team-oriented mindset
- Basic knowledge of Microsoft Office Suite