Job Description
Join our dynamic team at CustomerConnect Solutions and launch your career in customer service! We're urgently hiring motivated Call Center Representatives in Indianapolis for immediate start positions. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is our priority. No experience necessary – we provide all the tools you need to succeed!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics
- Collaborate with team members to ensure seamless service delivery
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Customer service mindset with problem-solving aptitude
- Flexible availability including evenings/weekends
- Basic computer proficiency
- U.S. work authorization required