Job Description
Immediate Hiring Event for Call Center Professionals! Join our award-winning customer service team in Long Beach, CA. We're seeking dynamic individuals to handle inbound/outbound calls, resolve customer inquiries, and deliver exceptional support. No experience required – comprehensive training provided! Competitive pay, benefits, and growth opportunities await.
Event Details: October 20th, 9AM-3PM at our Long Beach headquarters. Walk-ins welcome!
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve billing, technical, and service inquiries efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rates)
- Collaborate with team members to resolve complex issues
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Resilience under pressure and positive attitude
- Availability for flexible shifts (including evenings/weekends)
- Basic computer proficiency (typing 25+ WPM)
- Valid government-issued photo ID for onboarding