Job Description
Ready to jumpstart your career? Customer Connect Solutions is seeking energetic Call Center Representatives for immediate hire positions in Milwaukee, WI. No experience necessary—we provide comprehensive training! Join our award-winning team and deliver exceptional customer service while enjoying competitive pay, benefits, and growth opportunities.
What We Offer:
- 🔥 Immediate start – Begin work within 72 hours of hire!
- 💰 Starting at $18/hour with performance-based bonuses
- 🎓 Paid training and career advancement paths
- 🏥 Health, dental, and vision benefits after 60 days
- 🌙 Flexible shift options including weekends
- 🚀 Modern, collaborative work environment
Don’t wait—apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing, technical, and service inquiries efficiently
- Document interactions accurately in CRM systems
- Meet/exceed KPIs for call quality and resolution time
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Identify upsell opportunities for premium services
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Reliable transportation to Milwaukee, WI location
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- Must pass background check and drug screen