Job Description
Join our award-winning call center team in Omaha, NE and start earning immediately! We're seeking dynamic individuals to provide exceptional customer support while launching your career in a fast-paced, supportive environment. Enjoy competitive pay, comprehensive training, and advancement opportunities in one of Omaha's top-rated workplaces.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Strong communication & problem-solving skills
- Ability to type 35+ WPM
- Reliable high-speed internet connection
- Flexible availability including evenings/weekends
- Background check and drug screen required