Job Description
Join our dynamic call center team in Oakland and start earning immediately with daily pay! ConnectForce Solutions is seeking motivated individuals for full-time customer service roles. No experience necessary – we provide comprehensive training and a supportive environment. Enjoy the flexibility of daily payments while building your career in a fast-paced, rewarding position.
Why Join Us?
• Same-day pay after your first shift
• Comprehensive paid training
• Career advancement opportunities
• Modern, collaborative workspace
• Health benefits (after 90 days)
Responsibilities
- Handle inbound/outbound calls for Fortune 500 clients
- Resolve customer inquiries with empathy and efficiency
- Meet daily performance metrics (calls handled, resolution time)
- Document interactions accurately in CRM systems
- Upsell products/services when appropriate
- Collaborate with team to improve service quality
- Adhere to compliance and privacy protocols
Qualifications
- High school diploma or equivalent required
- Strong communication skills in English
- Ability to type 30+ WPM
- Reliable internet connection for remote options
- Flexible schedule availability (including weekends)
- Passion for customer service excellence
- Basic computer proficiency
- Must pass background check