Job Description
Join our award-winning team at Customer Connect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level call center careers in Raleigh. No experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for career changers, recent graduates, or anyone looking to start in customer service!
Responsibilities
- Handle inbound/outbound calls professionally to resolve customer inquiries
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call volume and satisfaction
- Collaborate with team members to ensure seamless service delivery
- Adhere to compliance protocols and quality standards
- Participate in ongoing training programs
- Identify opportunities to improve customer experience
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent
- Strong communication skills and active listening
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Must pass background check and drug screen
- Available for evening/weekend shifts