Job Description
Launch your customer service career with ConnectServe Solutions! We're hosting an exclusive hiring event for entry-level Call Center Representatives in Long Beach, CA. No experience required – we provide comprehensive training and career growth opportunities.
Join our award-winning team where your voice matters. Enjoy competitive pay, benefits, and a dynamic environment supporting Fortune 500 clients. Perfect for recent graduates or career changers seeking stability and advancement.
What We Offer:
- Full paid training program
- Health benefits after 30 days
- Tuition reimbursement opportunities
- Performance-based bonuses
- Clear career advancement path
Responsibilities
- Handle inbound/outbound calls for major retail clients
- Resolve customer inquiries using CRM systems
- Document interactions accurately in Salesforce
- Meet/exceed quality assurance metrics
- Collaborate with team leads for issue escalation
- Participate in ongoing skill development sessions
- Maintain 95% call adherence rate
Qualifications
- High school diploma or equivalent (required)
- Clear speaking voice and professional demeanor
- Basic computer proficiency (typing 25+ WPM)
- Ability to multitask in fast-paced environment
- Strong problem-solving aptitude
- Reliable transportation to downtown Long Beach
- Flexible availability (including weekends)