Job Description
Join our dynamic team at CustomerConnect Solutions! We're hosting a hiring event for motivated individuals seeking entry-level call center positions in sunny Orlando, FL. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible schedules, and a supportive work environment. Apply today and start your rewarding career in customer service!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, quality, resolution time)
- Collaborate with team members to improve customer experiences
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal communication and active listening skills
- Strong problem-solving abilities and patience
- Ability to type 30+ WPM with accuracy
- Basic computer proficiency (Windows, CRM software)
- Reliable transportation and punctuality
- Positive attitude and willingness to learn