Job Description
Start your career in customer service with no experience required! Customer Connect Solutions is seeking motivated Call Center Representatives to join our dynamic team in Oakland, CA. We provide comprehensive training and competitive benefits to help you succeed. Join our hiring event and become part of a company that values growth and employee development.
What We Offer:
- Comprehensive paid training program
- Health, dental, and vision insurance
- Performance-based bonuses
- Career advancement opportunities
- Collaborative team environment
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve customer inquiries and technical issues
- Document interactions accurately in CRM systems
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members for seamless service
- Adhere to company policies and compliance standards
- Continuously improve product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and adaptability
- No prior experience necessary – we train!
- Ability to work in a fast-paced environment