Job Description
Join our dynamic team at ConnectCare Solutions for an exclusive hiring event targeting motivated individuals seeking entry-level call center careers in Portland, OR! No prior experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment. Perfect for recent graduates or career changers looking to start in customer service.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Document interactions accurately in company databases
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service delivery
- Adhere to all company policies and compliance standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new software
- Ability to work in a fast-paced, team-oriented setting
- Reliable internet connection for remote work options
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening
- 18+ years of age with legal work authorization