Job Description
Join our award-winning call center team in Washington, PA! We're hosting a dedicated hiring event for motivated individuals ready to launch their careers in customer service. No prior experience is needed – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for recent graduates, career changers, or anyone seeking stable employment with advancement potential.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Excellent verbal communication skills
- Basic computer proficiency
- Positive attitude and patience
- Ability to work in a fast-paced environment
- Reliable transportation to Washington, PA location
- Pass background check and drug screen