Job Description
Join our award-winning call center team in Louisville, KY! We offer comprehensive paid training for motivated individuals with no prior experience. Launch your customer service career with competitive pay, benefits, and growth opportunities. Our supportive environment ensures you develop essential skills while earning from day one. No college degree required – just your enthusiasm to succeed!
What We Offer:
- 4-week paid training program
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Performance-based bonuses
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve inquiries using CRM systems
- Document interactions accurately in databases
- Meet daily performance metrics (quality/speed)
- Collaborate with team members for solutions
- Adhere to compliance and privacy protocols
- Participate in ongoing skill development
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication skills
- Ability to type 25+ WPM
- Reliable internet access for remote work
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- Pass background check and drug screen