Job Description
Launch your career in customer service with our comprehensive paid training program! No experience required – we invest in your success. Join our dynamic call center team in Atlanta, Georgia, and gain valuable skills while earning competitive pay.
What We Offer:
- 4-week fully paid training program ($15/hour during training)
- Permanent full-time position upon completion
- Comprehensive benefits package (health/dental/vision)
- Career advancement opportunities
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing inquiries and service issues efficiently
- Document customer interactions in CRM systems
- Meet performance metrics (call volume, resolution time)
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided
- Strong verbal communication skills
- Basic computer proficiency (Windows, web browsers)
- Ability to type 25+ WPM
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality