Job Description
Join Tampa's premier customer service team at our exclusive hiring event! Tampa Connect Solutions is seeking passionate individuals to deliver exceptional support experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. No experience required – full training provided. Bring your enthusiasm and join us at our state-of-the-art facility in downtown Tampa.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM tools
- Document interactions accurately in company systems
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency and typing ability
- Ability to work flexible shifts including evenings/weekends
- Customer-focused mindset with problem-solving aptitude
- Pass background check and drug screening