Job Description
We are hosting an Urgent Hiring Event for ambitious individuals ready to launch a rewarding career in customer service. Join our dynamic team in Sacramento, CA, where your voice matters. Whether you are looking for your first job or a career change, we provide comprehensive training and a supportive environment.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr)
- Full-time opportunities with benefits
- On-site hiring event – Apply in person!
- Professional development and growth paths
Take the next step in your career today by attending our hiring event.
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and empathy.
- Resolve customer issues and complaints efficiently to ensure high satisfaction scores.
- Accurately enter and update customer information into CRM databases.
- Follow standard operating procedures and call scripts to maintain brand consistency.
- Collaborate with team leads to improve service quality and operational efficiency.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal communication skills and a friendly, professional demeanor.
- Basic computer literacy and typing speed of 35+ WPM.
- Ability to work flexible shifts, including evenings and weekends.
- Previous call center or customer service experience is a plus but not required.