Job Description
Join Detroit's fastest-growing customer service team and get paid weekly! We're hiring enthusiastic Call Center Representatives for our downtown Detroit hub. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters. Our hiring event offers on-the-spot interviews for qualified candidates ready to start immediately.
What We Offer:
- Weekly paychecks (no more waiting)
- Comprehensive health benefits
- Performance-based bonuses
- Free parking & transit allowance
- Clear career advancement path
Responsibilities
- Handle 50+ inbound/outbound calls daily with professionalism
- Resolve customer inquiries using CRM systems
- Meet/exceed quality assurance metrics
- Document interactions accurately in Salesforce
- Collaborate with team to improve processes
- Participate in monthly training sessions
- Adhere to PCI compliance standards
Qualifications
- High school diploma or equivalent
- 6+ months call center experience
- Strong typing skills (40+ WPM)
- Proficiency with CRM software
- Excellent communication skills
- Ability to work flexible shifts
- Basic technical troubleshooting knowledge
- Positive attitude under pressure