Job Description
Join our award-winning call center team in Louisville and enjoy the financial flexibility of weekly pay! We're seeking energetic Customer Service Representatives to deliver exceptional client experiences while building rewarding careers. No experience necessary—comprehensive training provided.
Why Work With Us?
- Weekly pay with direct deposit
- Health/dental/vision benefits
- Paid time off & holiday pay
- Career advancement opportunities
- Modern downtown office
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Meet/exceed performance metrics (call volume, CSAT scores)
- Document interactions accurately in company databases
- Collaborate with team to improve service processes
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills (verbal/written)
- Ability to multitask in fast-paced environments
- Basic computer literacy (typing 30+ WPM)
- Customer service mindset
- Reliable transportation to downtown office
- Flexible availability (evenings/weekends)