Job Description
We are currently hosting a Hiring Event in Columbus, Ohio, seeking driven individuals to join our elite Customer Success team. If you are looking for a stable career with weekly paychecks and a supportive environment, this is your opportunity.
At Horizon Customer Solutions, we pride ourselves on delivering exceptional service. You will be the voice of our brand, helping clients navigate their services and ensuring their satisfaction. We offer comprehensive training, competitive benefits, and a clear path for advancement.
Why You Should Apply:
- Weekly Pay: Get paid every week, no matter what.
- Immediate Start: Start your new career within days of your interview.
- No Experience Needed: We provide full paid training.
- Modern Facilities: Work in a clean, air-conditioned, and professional office.
Join us and turn your communication skills into a rewarding career.
Responsibilities
- Manage a high volume of inbound and outbound calls with a professional and empathetic tone.
- Resolve customer inquiries, complaints, and technical issues efficiently.
- Accurately document customer interactions and account information in the CRM system.
- Upsell products and services while maintaining high customer satisfaction scores.
- Stay updated on product knowledge and policy changes to provide accurate support.
- Collaborate with team leads to improve service processes and team performance.
Qualifications
- High School Diploma or GED equivalent required.
- Must be at least 18 years of age.
- Basic computer proficiency and typing skills (35+ WPM).
- Strong verbal communication skills and active listening abilities.
- Ability to work in a fast-paced, target-driven environment.
- Reliable internet connection for remote training (if applicable).