Job Description
Join our award-winning customer service team in Jacksonville and enjoy the stability of weekly pay with immediate start opportunities! We're seeking energetic professionals to deliver exceptional support in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and a supportive culture that values your growth. No experience necessary – full training provided!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (handle time, quality scores)
- Collaborate with team to improve service processes
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and problem-solving mindset
- Background check and drug screen required