Job Description
Join New Orleans' leading customer service team with comprehensive paid training! Delta Customer Solutions is seeking motivated individuals to launch their careers in our dynamic call center environment. Enjoy competitive compensation, career advancement opportunities, and a supportive team culture in the heart of the Big Easy.
What We Offer:
• 3-week paid training program
• Health benefits and retirement plans
• Performance-based bonuses
• Flexible scheduling options
• Professional development opportunities
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing, technical, and service inquiries efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team members to enhance service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Excellent verbal communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and resilience under pressure
- No prior experience necessary – training provided!
- Must pass background check and drug screening