Job Description
Join our elite customer service team as a Chat Support Agent and get paid daily! ConnectNow Solutions is seeking empathetic communicators to deliver exceptional support via live chat. Enjoy flexible scheduling, instant pay, and comprehensive training. Perfect for students, gig workers, or anyone seeking immediate income. Our Fort Worth office hosts an exclusive hiring event with on-the-spot interviews and same-day offers.
Responsibilities
- Resolve customer inquiries via live chat with 95% satisfaction rate
- Process orders, troubleshoot technical issues, and escalate complex cases
- Maintain detailed case notes in CRM system
- Meet daily productivity metrics (20+ chats/hour)
- Collaborate with team leads for continuous improvement
- Adhere to brand voice and compliance protocols
Qualifications
- High school diploma or equivalent
- Minimum 6 months customer service experience
- Exceptional typing speed (50+ WPM) and grammar skills
- Proficient in CRM software (Zendesk/Salesforce preferred)
- Ability to multitask in fast-paced digital environment
- Reliable transportation to Fort Worth office
- Available for 3-5 shifts/week including weekends