Job Description
Join ConnectLocal Support and transform your customer service career with our daily pay chat support opportunities in Fort Worth! We're seeking motivated individuals to join our dynamic team with comprehensive paid training and flexible scheduling. As a Chat Support Specialist, you'll be the digital frontline for our clients, delivering exceptional service through real-time chat channels. Enjoy the stability of a local role with the modern perk of next-day payment processing.
Why Choose Us?
• Competitive daily pay (no waiting for biweekly checks!)
• Fully paid training program (no experience required)
• Local Fort Worth office with hybrid options
• Career advancement pathways into senior support roles
Responsibilities
- Respond to customer inquiries via live chat with professionalism and speed
- Resolve technical issues, billing questions, and product concerns
- Maintain detailed case documentation in CRM systems
- Collaborate with senior agents to resolve complex escalations
- Adhere to company SLAs and quality standards
- Participate in ongoing training to enhance product knowledge
- Identify upsell opportunities for premium services
Qualifications
- High school diploma or equivalent (required)
- Minimum 30 words-per-minute typing speed (test required)
- Strong written communication skills in English
- Basic computer proficiency (Windows OS, browsers)
- Reliable high-speed internet connection
- Ability to work flexible shifts (evenings/weekends)
- No prior experience necessary – training provided!
- Must pass background check and drug screening