Job Description
Launch your customer service career with our comprehensive paid training program! ConnectSolutions is seeking motivated Chat Support Specialists in Dallas for flexible part-time roles. No experience required – we provide all the tools and training you need to succeed. Enjoy competitive pay, remote work options, and a supportive team environment. Perfect for students, career changers, or those seeking flexible hours. Apply today to start your journey in tech support!
Responsibilities
- Deliver exceptional customer support via live chat channels
- Troubleshoot technical issues and provide clear solutions
- Maintain detailed customer interaction records
- Collaborate with team members to resolve complex inquiries
- Adhere to company protocols and security guidelines
- Continuously improve product knowledge through training modules
Qualifications
- High school diploma or equivalent
- Strong written communication skills
- Ability to type 40+ WPM with accuracy
- Basic computer proficiency
- Customer service mindset and empathy
- Reliable internet connection for remote work
- Available to work evenings/weekends