Job Description
Join TechConnect Solutions as a Chat Support Specialist and enjoy weekly pay with paid training! We're seeking customer-focused professionals to deliver exceptional support via live chat in both Seattle, WA and Texas. No experience required – we provide comprehensive training to set you up for success. Enjoy competitive hourly pay, flexible scheduling, and a dynamic remote-friendly environment. Start your career in tech support with a company that values your growth!
Responsibilities
- Respond to customer inquiries via live chat with professionalism and speed
- Resolve technical issues, billing questions, and product concerns
- Maintain detailed records of customer interactions in CRM systems
- Collaborate with team members to improve support processes
- Adhere to SLA metrics and quality standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent
- Excellent written communication skills
- Ability to type 40+ WPM with accuracy
- Strong problem-solving and multitasking abilities
- Must be comfortable with remote work technology
- No experience required – paid training provided
- Available to work flexible shifts including weekends