Job Description
Join our dynamic team at Louisville Financial Solutions as a Client Service Associate and launch your career in finance! We're seeking motivated individuals with a passion for customer service to support our diverse clientele. No prior experience is required – we provide comprehensive training to help you succeed. Enjoy a collaborative environment, competitive benefits, and clear growth opportunities. If you're detail-oriented, excel in communication, and want to build a meaningful career, we want to meet you!
Responsibilities
- Respond to client inquiries via phone, email, and in-person with professionalism and empathy
- Process account transactions and ensure accurate documentation
- Collaborate with team members to resolve client issues promptly
- Update and maintain client records in CRM systems
- Assist with onboarding new clients and account setup
- Contribute to continuous improvement of service processes
- Adhere to all compliance and security protocols
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency with basic computer software (MS Office Suite)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn new systems
- Valid driver's license (for occasional client meetings)