Job Description
Join Our Baltimore Call Center Hiring Event! No experience? No problem! We're seeking enthusiastic Customer Service Representatives to join our dynamic team. Enjoy competitive pay, comprehensive training, and career growth opportunities. Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries and technical issues
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 25+ WPM
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable transportation to our downtown location
- Must be available for flexible shifts