Job Description
URGENT HIRING: Join our award-winning call center team in Indianapolis! We're seeking motivated Customer Service Representatives with paid training provided. No experience necessary! Enjoy competitive pay, comprehensive benefits, and career growth opportunities. Apply today and start your rewarding customer service career tomorrow!
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately using CRM software
- Meet/exceed performance metrics (call quality, handle time, CSAT)
- Collaborate with team members to ensure seamless customer experiences
- Adhere to compliance protocols and company policies
Qualifications
- High school diploma or equivalent required
- Exceptional verbal communication skills
- Ability to navigate multiple systems simultaneously
- Strong problem-solving and conflict resolution abilities
- Reliable internet connection for remote training phase
- Positive attitude and willingness to learn
- 1+ years customer service preferred (not required)