Job Description
Join Nashville's fastest-growing customer support team and get paid daily! We're seeking empathetic Customer Service Representatives to deliver exceptional experiences for local clients. Enjoy the flexibility of remote work while making a tangible impact in your community. No weekends required! Apply today and start earning tomorrow.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with 95% satisfaction rate
- Process payments and billing adjustments using proprietary software
- Document all interactions in CRM system with 100% accuracy
- Collaborate with support team to resolve complex escalations
- Meet/exceed daily performance metrics (25+ interactions/hour)
- Participate in bi-weekly training sessions for product updates
Qualifications
- 1+ years customer service experience required
- High school diploma or equivalent (college preferred)
- Typing speed: 45+ WPM with 98% accuracy
- Reliable high-speed internet and quiet home office
- Must pass background check and credit verification
- Available to work Monday-Friday 8am-5pm CST