Job Description
Join our award-winning team as a Customer Service Representative with daily pay and comprehensive paid training! We're seeking motivated individuals in Dallas to deliver exceptional customer experiences while enjoying financial flexibility.
Why Work With Us?
- Daily pay options (via PayActiv)
- Full paid training program
- Competitive hourly rates + bonuses
- Health benefits & retirement plans
- Clear career advancement paths
Perfect for career changers or those seeking immediate income. No experience required – we provide all training!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (CSAT, FCR, AHT)
- Collaborate with cross-functional teams for complex escalations
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent
- Basic computer proficiency (typing 30+ WPM)
- Strong verbal/written communication skills
- Ability to multitask in fast-paced environment
- Positive problem-solving mindset
- Reliable transportation to Dallas office