Job Description
Join our dynamic team as a Local Customer Service Representative in Portland and experience the freedom of daily pay! We're hosting an exclusive hiring event for motivated professionals eager to deliver exceptional customer support while enjoying immediate compensation. No more waiting for bi-weekly paychecks—get paid daily for your hard work!
At ConnectHR Solutions, we pride ourselves on fostering a supportive environment where your skills thrive. As a cornerstone of our client experience team, you'll resolve inquiries, build relationships, and contribute to our mission of excellence. This contract position offers flexible hours and rapid onboarding, making it perfect for those seeking work-life balance without financial delays.
Responsibilities
- Handle inbound/outbound customer calls, emails, and chats with professionalism and empathy
- Resolve product/service inquiries using CRM tools and knowledge bases
- Document interactions accurately in customer service software
- Collaborate with team members to escalate complex issues
- Meet daily performance metrics (call times, resolution rates)
- Participate in continuous training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in a fast-paced environment
- Proficiency with CRM platforms (e.g., Salesforce, Zendesk)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including evenings/weekends
- Passion for problem-solving and customer advocacy