Job Description
Join our dynamic team as a Local Customer Service Representative and enjoy the freedom of daily pay! We're seeking energetic professionals to deliver exceptional service to Sacramento-area clients. No experience needed – we provide comprehensive training and immediate start opportunities. Enjoy competitive hourly rates, flexible scheduling, and a supportive work environment. Perfect for career changers or those seeking reliable income with same-day pay.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues and product/service concerns efficiently
- Process orders and updates in CRM systems with 100% accuracy
- Document all interactions following company protocols
- Collaborate with team to improve customer satisfaction metrics
- Meet/exceed daily performance targets (calls, resolution rates)
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills in English
- Basic computer proficiency (MS Office, CRM platforms)
- Ability to work in fast-paced environment
- Reliable transportation to Sacramento office
- Customer service experience preferred but not required
- Pass background check and drug screening