Job Description
Join Tampa's fastest-growing call center with DAILY PAY and PAID TRAINING! We're seeking motivated Customer Service Representatives to deliver exceptional client experiences. Enjoy competitive hourly wages, flexible schedules, and rapid career advancement opportunities. No experience required – we invest in your success!
Why Choose Us?
• Same-day pay via debit card
• Comprehensive paid training (2 weeks)
• Health benefits & 401k after 90 days
• Modern downtown Tampa workspace
• Performance-based bonuses
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems and knowledge bases
- Meet/exceed daily performance metrics (call volume, quality scores)
- Document interactions accurately in Salesforce/Zendesk
- Collaborate with team members to improve service delivery
- Adapt to changing product/service protocols
- Uphold strict confidentiality and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills in English
- Ability to type 35+ WPM with 95% accuracy
- Comfortable working in fast-paced environment
- Basic computer proficiency (Windows, browsers)
- Reliable transportation to downtown Tampa location
- Pass background/drug screening
- No call center experience required