Job Description
Join our award-winning customer service team in Tampa and experience the freedom of daily pay! We're seeking passionate individuals to represent our innovative fintech platform. Enjoy competitive benefits, flexible scheduling, and a supportive culture where your contributions are recognized immediately. No more waiting for payday – access your earnings daily!
Why You'll Love Working With Us:
- Industry-leading daily pay technology
- Comprehensive paid training
- Clear career advancement paths
- Modern downtown office with free parking
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process transactions and account updates efficiently
- Document interactions in CRM systems with precision
- Collaborate with technical teams to resolve complex issues
- Maintain 95% customer satisfaction score
- Participate in monthly performance improvement initiatives
Qualifications
- 1+ years customer service experience
- Proficiency in CRM software (Salesforce preferred)
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environments
- High school diploma or equivalent (college degree a plus)
- Available for rotating weekend shifts