Job Description
Join our award-winning team and enjoy the freedom of daily pay! Premier Customer Solutions is seeking motivated Customer Service Representatives in Wichita, KS with immediate start opportunities. We've revolutionized payroll with our daily pay option, so you get your earnings when you need them most.
Why Choose Us?
- Get paid DAILY through our secure mobile app
- Comprehensive training program
- Health benefits & retirement plans
- Career advancement opportunities
- Modern, collaborative workspace
We're looking for dedicated professionals who thrive in customer-centric environments. If you're ready to start earning immediately while making a real difference, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email & chat
- Resolve billing, technical, and service-related issues
- Document interactions in CRM systems with 100% accuracy
- Collaborate with technical teams for complex issue escalation
- Meet/exceed KPIs for call quality and resolution rates
- Participate in continuous improvement initiatives
- Maintain strict confidentiality of customer data
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service experience
- Proficient with MS Office & CRM platforms
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environments
- Strong problem-solving abilities
- Flexibility to work weekends/holidays as needed
- Reliable transportation to our Wichita facility