Job Description
Join our dynamic Hiring Event for Customer Service Representative positions! We're seeking passionate individuals to deliver exceptional support experiences across Dallas, TX and North Carolina locations. This is your opportunity to launch a rewarding career with industry-leading training and flexible scheduling.
Why Join Us?
- Competitive hourly pay plus performance incentives
- Comprehensive paid training program
- Flexible part-time schedules (evenings/weekends available)
- Clear career advancement pathways
- Positive team culture with recognition programs
Apply today and become part of our award-winning customer experience team!
Responsibilities
- Resolve customer inquiries via phone, email, and live chat
- Process orders, returns, and account modifications efficiently
- Document interactions and maintain accurate customer records
- Collaborate with team members to resolve complex issues
- Meet/exceed quality and productivity targets
- Identify opportunities for service improvement
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Strong problem-solving abilities with empathy
- Proficient in CRM software and MS Office Suite
- Ability to work flexible shifts including weekends
- Positive attitude and resilience under pressure