Job Description
We are thrilled to announce our exclusive Hiring Event for Customer Service Representatives! We are actively seeking motivated individuals to join our growing team in Colorado Springs, CO. We also welcome applicants from North Carolina looking for flexible opportunities.
Whether you are just starting your career or looking for a fresh start, we believe in our team and provide comprehensive training with no prior experience required.
Why Apply?
- Competitive pay ($18.00 - $22.00/hr)
- Flexible work options (Remote & On-site)
- Career growth opportunities
- Supportive team environment
Responsibilities
- Handle a high volume of customer inquiries via phone, email, and chat.
- Assist customers with product information, troubleshooting, and account questions.
- Document all interactions accurately in our CRM system.
- Resolve customer complaints with empathy and efficiency.
- Collaborate with team leads to ensure service level goals are met.
Qualifications
- High school diploma or GED equivalent.
- Basic computer skills and familiarity with typing.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment.
- Reliable internet connection (if remote).