Job Description
Are you looking for a new opportunity in Cleveland, Ohio? Cleveland Support Solutions is hosting a massive Hiring Event to expand our team!
We are currently seeking Customer Service Representatives to join our dynamic support team. Whether you are an experienced professional looking for a change or a motivated individual eager to start your career with no prior experience, we want to hear from you.
Our hiring event is designed to get you hired on the spot. Enjoy a relaxed interview environment, meet our leadership team, and learn about our comprehensive training programs.
Why Join Us?
- Immediate Start: Interviews conducted on-site with same-day offers.
- No Experience Required: We provide full training for the right candidates.
- Competitive Pay: Earn $16.00 - $18.00 per hour.
- Benefits: Health, dental, and vision insurance available.
Don't let a lack of experience hold you back. Bring your positive attitude and work ethic to Cleveland Support Solutions today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a positive and professional attitude.
- Resolve customer issues and complaints efficiently and accurately.
- Process orders, returns, and exchanges using our CRM software.
- Document customer interactions and feedback in our internal database.
- Collaborate with team members to ensure high-quality service delivery.
- Stay updated on product knowledge and company policies to assist customers effectively.
Qualifications
- High school diploma or GED equivalent.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a patient demeanor.
- Basic computer proficiency and typing skills (25+ WPM).
- Ability to work in a fast-paced, high-volume environment.
- Reliable internet connection and computer access.