Job Description
Join our award-winning customer service team in San Antonio! No prior experience required – we provide comprehensive paid training to launch your career. As a Customer Service Representative, you'll be the heart of our operations, delivering exceptional support to our valued clients. Enjoy competitive pay, benefits, and a supportive environment where your growth matters.
Why Choose Us?
- Free paid training program ($2,000 value)
- Health, dental, and vision insurance
- Career advancement opportunities
- Modern downtown workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response time and resolution
- Participate in weekly training sessions
- Provide feedback for process improvements
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and teamwork focus
- Ability to work flexible shifts
- No prior experience required
- Must pass background check