Job Description
Join our award-winning customer service team in Albuquerque! We're seeking enthusiastic individuals with no prior experience for our paid training program. You'll gain industry-leading skills while supporting customers across diverse industries. Enjoy competitive pay, comprehensive benefits, and clear career advancement paths. Our supportive environment ensures you'll thrive while making a real impact.
What we offer:
- 5-week paid training program
- Health/dental/vision benefits
- 401(k) with company match
- Paid time off & holidays
- Tuition reimbursement
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions in CRM systems
- Collaborate with team to resolve complex issues
- Maintain high customer satisfaction scores
- Follow company protocols and procedures
- Identify opportunities for process improvements
- Meet daily performance metrics
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
- Positive attitude and empathy
- Ability to work flexible shifts
- Pass background check
- No prior experience required