Job Description
Join our dynamic team as a Customer Service Representative in San Jose! No experience needed – we provide comprehensive training and growth opportunities. Be the first point of contact for our valued customers, delivering exceptional service while building a rewarding career in customer support. Perfect for career changers and recent graduates!
We're hosting an exclusive hiring event at our San Jose location. Bring your enthusiasm and resume – interviews and on-the-spot offers available! Enjoy competitive pay, benefits, and a supportive work culture.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and account updates
- Collaborate with team members to improve service quality
- Meet performance metrics including call handling times
- Document interactions in CRM systems accurately
- Participate in ongoing training programs
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Basic computer proficiency and typing ability
- Positive attitude and customer-focused mindset
- Ability to work flexible hours including weekends
- Valid California ID for employment verification