Job Description
Join our award-winning team as a Customer Service Representative in vibrant Las Vegas! We're hosting a weekly hiring event for motivated individuals seeking immediate weekly pay and career growth. No weekends or holidays! Enjoy competitive pay, comprehensive benefits, and a supportive environment. Apply today to start your journey with us!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries, technical issues, and service complaints
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rate)
- Collaborate with team leads to improve customer experience
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional communication and active listening skills
- Proficient with Windows OS and typing (40+ WPM)
- Ability to work flexible shifts (including evenings)
- Positive attitude and conflict resolution expertise
- Background check and drug screen required