Job Description
Are you a people person looking for a stable job with weekly pay in Oklahoma City? Join our dynamic team as a Customer Service Representative. We pride ourselves on delivering top-tier support and offer a competitive benefits package to our team members. If you are a dedicated professional ready to grow your career, we want to hear from you.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on speed and accuracy.
- Resolve customer complaints and issues efficiently while maintaining a positive demeanor.
- Process orders, returns, and exchanges accurately using our CRM systems.
- Identify customer needs and suggest appropriate products or services.
- Document all interactions and customer feedback in the company database.
- Collaborate with the sales and technical teams to ensure a seamless customer experience.
Qualifications
- High school diploma or GED required; associate degree or prior customer service experience is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Proficiency with computers and standard office software.
- Ability to work flexible shifts, including weekends and holidays.
- Reliable high-speed internet connection for remote or hybrid roles.