Job Description
Join ConnectCare Solutions as a Customer Service Representative and enjoy the stability of weekly pay and comprehensive paid training! We're seeking empathetic professionals to deliver exceptional support to our clients in Milwaukee. Our modern workplace offers career growth, competitive benefits, and a supportive team environment. No experience needed – we provide all training to ensure your success. Apply today and start earning weekly while building your career in customer service!
Responsibilities
- Handle inbound/outbound calls and digital communications with professionalism
- Resolve customer inquiries regarding products/services with accuracy
- Document interactions and maintain detailed case records
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics for quality and efficiency
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and patience under pressure
- Must pass background check and drug screening
- Willingness to complete paid training program