Job Description
Join our dynamic call center team in Detroit and enjoy the stability of weekly pay with comprehensive paid training! We're seeking motivated individuals to deliver exceptional customer service while building rewarding careers in a supportive environment. No experience required – we provide all necessary training to help you succeed.
Why join us?
- Weekly paycheck for immediate financial security
- Free paid training program with certification
- Career advancement opportunities
- Modern, collaborative workspace
- Comprehensive benefits package
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency
- Ability to work flexible shifts including evenings/weekends
- Customer service mindset with problem-solving aptitude
- Typing speed of 30+ WPM
- Reliable transportation to downtown Detroit location
- Pass background check and drug screening