Job Description
Join our dynamic team at Apex Solutions Group as a Local Customer Service Representative in Raleigh, NC! We're hosting an exclusive hiring event for motivated individuals seeking daily pay opportunities in a supportive, growth-oriented environment. No nights or weekends required – enjoy work-life balance while serving North Carolina's vibrant community. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound calls and emails with exceptional professionalism
- Resolve customer inquiries regarding billing, services, and technical support
- Document interactions accurately in CRM systems while maintaining compliance
- Collaborate with cross-functional teams to ensure seamless issue resolution
- Contribute to process improvement initiatives for enhanced customer satisfaction
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency with Microsoft Office and CRM software
- Ability to work in a fast-paced, deadline-driven environment
- Must pass background check and drug screening