Job Description
Join Our Award-Winning Team in Columbus, OH!
Are you a people person seeking stability and rapid pay? Premier Support Solutions is hiring enthusiastic Customer Service Representatives with DAILY PAY and comprehensive paid training. No experience required – we’ll teach you everything! Enjoy competitive pay, flexible scheduling, and the chance to advance your career while making a real impact on our clients’ satisfaction.
Why Work With Us?
- Daily pay option available
- Comprehensive paid training program
- Health benefits and 401(k) matching
- Recognition programs for top performers
- Modern downtown Columbus office
Responsibilities
- Resolve customer inquiries via phone, email, and chat with exceptional professionalism
- Process orders, returns, and account modifications accurately
- Collaborate with support teams to resolve complex issues
- Document all interactions in CRM systems with precision
- Meet/exceed monthly performance metrics for quality and efficiency
- Proactively identify opportunities to enhance customer experience
- Participate in ongoing training to refine product knowledge
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience (entry-level welcome)
- Strong typing skills (40+ WPM) and computer proficiency
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environments
- Patience and empathy for diverse customer needs
- Flexible availability including weekends if required
- Passion for problem-solving and continuous improvement