Job Description
Join our award-winning customer service team in Richmond, VA! We're seeking motivated individuals to provide exceptional support to our local clients. No experience necessary—comprehensive paid training provided! Enjoy competitive pay, benefits package, and career advancement opportunities. Work in a supportive environment where your growth is our priority. Apply today and start your journey with Virginia Solutions Group!
Responsibilities
- Handle inbound/outbound calls and resolve customer inquiries
- Process orders, payments, and account updates accurately
- Document interactions in CRM system with precision
- Collaborate with team to resolve complex issues
- Meet performance metrics for quality and efficiency
- Provide feedback to improve service processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with typing ability
- Customer-focused mindset with problem-solving aptitude
- Ability to multitask in fast-paced environment
- Reliable internet connection for remote training
- Positive attitude and willingness to learn
- Background check required upon hiring